TM SIM Registration Online 2025

The SIM Card Registration Act makes TM SIM registration compulsory in the Philippines. It helps prevent crime, enhances security, and protects users from unauthorized access. The process can be easily completed via the GlobeOne app or the website portal. Stay safe and secure your connection by registering your SIM today.

Register Your SIM
TM SIM Registration

Note
1: The SIM registration process is the same for foreigners, companies, and minors as it is for Filipino citizens.
2: For minors, the names and government IDs of parents or guardians are required for SIM registration.
3: Corporate postpaid customers should register under the company name.
4: If you bought your SIM before December 27, 2022 (prior to the SIM Registration Act), you must purchase a new SIM and register it on the Globe portal.
5: Registering your TM SIM card is completely free.

How to register a TM SIM Card Online?

Register your TM SIM card online with these tow simple steps:

  1. Through TM SIM registration link online
  2. Through the GlobeOne app (for android or iPhone users)

Select the method that suits you best.

TM SIM Registration Through Online Link

Easily register your TM SIM by following the step-by-step guide provided below, which includes screenshots and a visual tutorial for a smooth process:

Step 1: Click the button below to begin your online registration.

TM SIM Registration

Step 2: Choose your preferred language: English or Taglish.

Step 3: Click on the “Continue” button to begin the registration process.

TM SIM Registration step 1

Step 4: Enter your TM phone number carefully. Tick the checkbox to agree, then click on the “Request PIN” button to receive your OTP.

TM S IM Registration enter phone number

Step 4: If you’re connected through WiFi (like Home Prepaid WiFi), click on the “Click here” link to view your OTP because it won’t come through SMS.

HPW registartion

Step 5: Select the registration type that matches your situation.

Step 6: Upload a clear photo of your valid government-issued ID. Also, take and upload a high-quality selfie to confirm your identity.

Step 8:  Complete the registration form with your correct legal details, including your full legal name.

  • Government-Issued ID
  • Your full (legal) name
  • Date of Birth
  • Gender/Sex
  • Complete Address
  • Nationality
  • Upload a Current Selfie

Step 9: Carefully review all the information you have provided. Make sure everything is correct and nothing is missing.

Step 8: Once you’re sure all the details are accurate, click on the “Submit” button to complete your TM SIM registration.

If you need another source for registration, check out TM SIM registration for easy and simple instructions.

Watch TM SIM Registration Video

TM SIM Registration Through GlobeOne App

The GlobeOne app allows users to register their TM SIM online directly. This process is available for Android smartphones and iPhones. Here’s a simple step-by-step guide to help you register your SIM:

Step 1: Download the GlobeOne app by using buttons below.

Download GlobeOne App for Android Download GlobeOne App for iOS

Step 1: Open the GlobeOne App and create an account.

Step 3: Click “Register your SIM.”

Screenshot of TM SIM Registration via GlobeOne App

Step 4: Enter your cell phone number and verify it.

Step 5: An OTP will be sent to the provided number; enter it within 5 minutes to complete the verification.

Screenshot of TM SIM Registration via GlobeOne App

The rest of the registration process follows the same simple steps:

  • Fill out your personal details (name, address, etc.).
  • Submit a valid ID and a selfie for verification.
  • Submit the form, and you’re done!

Once the registration is completed, you’ll get the reference code, which will be proof of registering your TM SIM online.

Register TM SIM In Stores

If you are not comfortable with online registration, visit the Globe store. Here is how to register a SIM in Globe Stores:

  1. Visit your nearest authorized Globe store. 
  2. Bring the required documents along with you. 
  3. Ask the attendant for the SIM registration. The attendant will help you to register your SIM. 

As a regular TM SIM user, I have experienced SIM registration several times. According to my experience, SIM registration via the portal is comfortable. However, you can use any of the above methods according to your preference.

Also visit: TM SIM replacement with same number

Pro Tips for Successful Registration
1: Ensure your ID photo is clear and legible.
2: Double-check all entered details before submission.
3: The holder’s photo and signature should be visible in ID documents.
4: Ensure to use the valid ID documents not expired.
5: The maximum file size should not exceed 4 MB.
Avoid using public Wi-Fi for security purposes.
6: If you encounter delays, contact TM’s support team for assistance.

Acceptable IDs for SIM Registration

Ensure you have the necessary documents to register TM SIM card. Requirements differ for Philippine citizens, foreign nationals and companies, as outlined below:

The following government-issued IDs are valid:

  • Philippine Identification Card (PhilID/National ID)
  • Passport
  • Driver’s License
  • SSS ID (Social Security System)
  • GSIS ID (Government Service Insurance System)
  • Voter’s ID
  • PRC ID (Professional Regulation Commission)
  • NBI Clearance
  • Police Clearance
  • IBP ID (Integrated Bar of the Philippines)
  • OWWA ID (Overseas Workers Welfare Administration)
  • BIR ID (Bureau of Internal Revenue)
  • PhilHealth ID
  • Senior Citizen ID
  • UMID Card (Unified Multi-Purpose ID)
  • PWD ID (Person with Disabilities Card)
  • Postal ID
  • Certificate of Barangay Clearance
  • School ID (for students)
  • Company ID (for employees)
  • Other valid government-issued IDs

Documents vary for tourists and residents:

1: Tourists

  • Passport bio page and visa page
  • Proof of address (e.g., hotel reservation or host affidavit)
  • Return ticket to home country or onward destination

Note: Foreign-registered SIMs will be automatically deactivated once the 30-day deadline has passed.

2: Residents

  • Passport bio page and visa page
  • Proof of address
  • Alien Certificate of Registration Identification Card (ACRI-Card)
  • Official ID from the visa-issuing authority
  • Work permit (Department of Labor and employement)
  • Student ID (for students)
  • Legal travel/admission document for People of Concern (POCs)

The following requirements are necessary if you’re registering a TM SIM under a company name or authorized representative:

  • Official name of the representative
  • List of mobile numbers
  • Registered company name
  • Full company address
  • Proof of business registration, such as
    • Partnership
    • Corporation
    • Cooperative
    • Foundation
    • Association
  • Bureau of Internal Revenue (BIR)
  • Government agencies
  • LGUs: Local Government Units
  • SUCs: State Universities and Colleges
  • Foreign missions
  • Foreign entities operating in the Philippines and embassies
  • Government-issued ID with photo and ID number
  • Valid government ID
  • Registration Certificate / DTI Registration
  • Resolution or proof of authority designating the authorized representative

Requirements for SIM Registration TM

The SIM user must provide the following information:

  1. Full Name
  2. Birthday
  3. Gender
  4. Address
  5. Mobile Number
  6. Government ID with ID number
  7. Government ID with picture
  8. Proof that all information is correct

For corporations, the requirements are: SEC Certificate of Registration, Board Resolution appointing an authorized representative and, in the case of other juridical entities, a Special Power of Attorney.

Information Required for Registration

Errors and Troubleshooting During Registration

When registering your SIM online, you may encounter some issues. Below are some troubleshooting steps to help resolve issues:

Invalid ID Error

If you encounter an invalid ID error, consider the following points:

  • Ensure the ID you entered is not expired.
  • Verify that the ID is listed among the acceptable IDs.
  • If the issue persists, try using another acceptable ID.

Timeout Error

To fix a registration timeout error, follow these steps:

  • Ensure you have a stable internet connection or switch to a more reliable network.
  • Try registering during off-peak hours when the server load is lighter.
  • Clear your browser cache or the app’s data before attempting again.

Photo Uploading Failure

If you’re unable to upload a photo, address the issue with these steps:

  • Ensure the photo is clear and visible.
  • Make sure the ID file size does not exceed 5 MB.
  • Avoid uploading blurred or low-quality images.
  • Try using a different device or browser for uploading.

Verification Message Not Received

If you don’t receive the verification message (OTP), follow these steps:

  • Wait for up to 15 minutes, especially during peak hours.
  • Double-check the phone number you entered.
  • Make sure you are in an area with good network coverage.
  • If the issue still persists, visit our TM SIM No Signal Error article for further assistance.

SIM Already Registered Status

If you receive a message stating that your SIM is already registered:

  • Contact TM customer support to confirm your SIM’s registration status.
  • For new SIMs, this could indicate that the previous owner did not deregister it properly.

App Crashes

If the TM app crashes or isn’t working during registration:

  • Make sure the app is updated to the latest version.
  • Restart your device and reopen the app.
  • Go to your device settings and clear the app’s cache.
  • If the issue persists, switch to the web-based registration method.

Still Having Trouble?
Contact TM SIM customer support through the official TM SIM registration number, (02) 7730-1500. They will assist you with your issue. Or, visit the nearest authorized retailer or TM store with a valid ID, and the staff will help you complete the registration process in person.

Promos and Freebies for New TM SIM Card Users

After successfully registering your TM SIM card online, new users are entitled to exclusive promos and freebies, including:

  • 5 GB of EasySURF50 for Free
    • 2 GB of internet
    • 3 GB FunALIW Pack (usable on Facebook, YouTube, Mobile Legends, TikTok, WeSing)
    • Unlimited text to all networks
    • Valid for three days
  • How to claim:
    Text FREEEZ50 to 8080 and wait for confirmation.

SIM Registration Verification

If you’re doubtful whether your SIM is registered, you can check it using three methods:

1. Through the Online Portal

  • Visit the official SIM registration portal.
  • Enter your mobile number and the OTP (One-Time Password) sent to your phone.
  • It will show your SIM status — whether it’s registered or not registered.

2. Through the GlobeOne App

  • Download and install the GlobeOne App from the Play Store or App Store.
  • Sign in or create an account if you haven’t used it before.
  • Your SIM status (registered or unregistered) will be visible on the dashboard.

3. By Visiting a TM Retailer

  • Go to your nearest TM retailer or Globe store.
  • Provide them with your SIM number, name, and a valid ID photo.
  • They will check and inform you about your SIM registration status.

Switch Your Number to TM

No need to change your number just to become a TM customer! You can now switch easily using Mobile Number Portability (MNP). Here’s how:

If your current SIM is from a different network (like Globe, Smart, TNT, or DITO), you can transfer your number to TM by following these steps:

Step 1: Go to the Port Number page (https://new.globe.com.ph/port-number) and click the “Switch to Globe Now” button.
Step 2: Enter your current non-Globe/non-TM mobile number.
Step 3: You will receive a one-time password (OTP) on your number. Enter that OTP to proceed.
Step 4: Fill out the customer information form carefully.
Step 5: Request a 9-digit Unique Subscriber Code (USC) from your current network provider (such as Smart, TNT, or DITO).
Step 6: Submit the form and confirm your free TM SIM order.
Step 7: Wait for confirmation. Within 48 hours, you will receive a message if your request is approved. Once approved, you’ll also receive the delivery details and your Porting Code.

Activate Your New TM MNP SIM

Once you receive your TM SIM:

Step 8: Insert the new TM MNP SIM into your phone. Remove your old SIM, as it will no longer be used.

Insert TM SIM card

Step 9: On your SIM menu, choose “Port In” and then “Online Request.” Type “0” and then send.

  • 1st frame
  • 2nd frame

Step 10: Enter your current mobile number.

3rd frame

Step 11: Enter the 6-digit Porting Code you received earlier.

4th frame

Step 12: Restart your phone. You will become a TM user within 4 hours, keeping the same number but using the TM network.

5th frame

Frequently Asked Question

Contact our customer service on TM Tambayan Facebook Messenger.

Subscribers with multiple SIMs may register but must register each one under their own name.

The registration process depends on whether you’re a long-time user, a recent buyer, or someone who just purchased a SIM.

New SIM purchasers: Simply follow the provided instructions to complete the registration.

Long-time users: If your SIM was bought before December 27, 2022, and you missed the deadline, registration is no longer possible.

Recent users: If you purchased your SIM after July 30, 2023, registration is available via the GlobeOne app or web portal.

Yes. You need to re-register your SIM through TM SIM card registration portal.

To check your SIM registration status, follow these steps:

  • Open the dialer screen and dial 8080.
  • Select the send message option.
  • Enter SIMREG and click the send button.
  • You will get a confirmation message shortly, indicating whether your SIM is registered.

Once you register and want to check the status, follow these steps:

  • Visit the TM sim registration portal.
  • Click the registration button.
  • Enter your registered TM phone number in the input field.
  • Verify it through a “one-time pin” code. 
  • Now, it’ll display the sim registration status.

Yes. For foreigners visiting as tourists, their registered SIMs can only be used for 30 days and will be automatically deactivated when the SIM expires.

According to TM Tambayan support, registering a TM SIM via text message is not possible. You can only register your TM SIM through their official website, the GlobeOne app, or by visiting the nearest retail shop.

Conclusion

TM registration SIM in the Philippines helps protect you from scams, spam, and unauthorized access. To tackle scammers, the country has introduced the SIM Card Registration Act. Although the SIM card registration TM process can be a bit tricky for some, we’ve outlined an easy, step-by-step guide to help you complete it without any hassle.

If you have any queries or issues while registering your SIM card, feel free to contact us!

TM SIM Facebook Support Group

169 Comments

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        Reply

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    2. Hi,

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