TM SIM Registration Online 2025
Note: The deadline to register the old TM SIM card was December 27, 2022. Now it is impossible to register the old SIM card. Purchase a new one and register it.
How To Register a TM SIM Card?
The TM Tambayan offers three easy and secure methods for registering a TM SIM Card. Below is a step-by-step tutorial with screenshots for registering the TM SIM card.
- Register TM SIM via Portal (Link)
- Register via the GlobeOne app
- Register in stores
All the methods are easy and contain a few simple steps. You can continue with any and, according to your preference, register your SIM card.
Please note that the process of SIM registration is almost the same for Filipino citizens, Minors, Foreigners, and corporations. However, the documents and requirements will differ in each case.
1 TM SIM Registration Via Link
Below is the complete tutorial about registering the SIM via the portal:
Step 1: First of all, go to the TM SIM official portal. You can also reach the portal via the registration link (new.globe.com.ph/simreg). You can also access the website through the TM QR Code. Just scan the QR code given below, and you will be automatically redirected to the website.
Step 2: Choose your preferred language: English or Taglish.
Step 3: Click on the “Continue” button to begin the SIM TM registration process.
Step 4: Enter your TM phone number carefully. Tick the checkbox to agree, then click on the “Request PIN” button to receive your OTP.
Step 4: If you’re connected through WiFi (like Home Prepaid WiFi), click on the “Click here” link to view your OTP because it won’t come through SMS.
Step 5: Select the registration type that matches your situation.
Step 6: Upload a clear photo of your valid government-issued ID. Also, take and upload a high-quality selfie to confirm your identity.
Step 8: Complete the registration form with your correct legal details, including your full legal name.
- Government-Issued ID
- Your full (legal) name
- Date of Birth
- Gender/Sex
- Complete Address
- Nationality
- Upload a Current Selfie
Step 9: Carefully review all the information you have provided. Make sure everything is correct and nothing is missing.
Step 8: Once you’re sure all the details are accurate, click on the “Submit” button to complete your TM SIM registration.
Note: Make sure that the registration link you are using is legit and secure. Always check the security factors in the link, such as “HTTP” and “HTTPS”.
2 Register via the GlobeOne App
You can easily register your SIM through the GloneOne app. Just follow the guide provided above and register your SIM card within no time.
Step 1: Download the GlobeOne app from the Play Store or App Store.
Step 1: Open the GlobeOne App and create an account.
Step 3: Click “Register your SIM.”
Step 4: Enter your cell phone number and verify it.
Step 5: An OTP will be sent to the provided number; enter it within 3 minutes to complete the verification.
The rest of the registration process follows the same simple steps:
- Fill out your personal details (name, address, etc.).
- Submit a valid ID and a selfie for verification.
- Submit the form, and you’re done!
Note: Download the app from reliable sources such as the Google Play Store and App Store. Do not use any third-party app to avoid errors while registering.
Once the registration is completed, you’ll get the reference code. Keep it safe as it is a proof of registration.
3 sIM Register TM In Stores
If you are not comfortable with online registration, visit the Globe store. Here is how to register a SIM in Globe Stores:
- Visit your nearest authorized Globe store.
- Bring the required documents along with you.
- Ask the attendant for the SIM reg TM. The attendant will help you to register your SIM.
Congratulations! You have successfully registered your SIM card.
Below is the complete list of authorized Globe dealers in the Philippines. You can register your SIM physically at these stores:
| Company Name | Type of Retail | Approx. Number of Stores |
| 7-Eleven | Convenience stores | 3,000+ |
| SM Retail Inc. | Department stores, Supermarkets | 2,800+ |
| Robinsons Retail Holdings Inc. | Department stores, Supermarkets | 1,800+ |
| Mercury Drug Corp. | Drugstores | 1,200+ |
| Alfamart | Convenience stores | 1,000+ |
| Golden ABC Inc. | Clothing retail | 800+ |
| Puregold Price Club Inc. | Supermarkets | 400+ |
| SSI Group | Specialty retail | 500+ |
| Metro Retail Stores Group Inc. | Department stores, Supermarkets | 50+ |
| Rustan Supercenters Inc. | Supermarkets | 30+ |
Note: Repeat the process to register more than one SIM. However, each SIM will be registered under your name.
Also visit: TM SIM replacement with same number
Tips To Register SIM Card TM Successfully
I am an old Globe and TM SIM user. I have undergone the SIM registration several times and have had an extraordinary experience with it. Here are some practical tips that I always follow to register a SIM without any issue:
- Make sure that your ID photo is clear, updated, and valid. The holder’s signature and photo must be visible on the photo.
- Always upload a clear and fresh selfie. Avoid using the filters on the selfie.
- The maximum required size of files is 4 MB. Make sure that your files are not larger than the maximum size.
- Always provide valid, up-to-date, official, and accurate details. Never provide the wrong details.
- Do not use the public Wifi for safe registration. The usage of public wifi increases the risks.
- In case of any issue, contact the TM SIM customer service. Report your issue and get help from the professional team.
These are the practical precautions that will prove helpful for successful registration.
Acceptable IDs for SIM Registration
Ensure you have the necessary documents to register TM SIM card. Requirements differ for Philippine citizens, foreign nationals and companies, as outlined below:
Requirements for SIM Registration TM
According to the official guidelines of Globe Telecommunications, you must fulfill the following requirements:
- Full Name
- Birthday
- Gender
- Address
- Mobile Number
- Government-issued ID with ID number
- Government-issued ID with picture
- Proof that all information is correct
- SEC Certificate of Registration (for corporations)
- Board Resolution appointing an authorized representative (for corporations)
- Special Power of Attorney (for other juridical entities, if applicable)
Errors and Troubleshooting During Registration
Many users face some common issues while registering their SIM cards online. These errors occur due to technical errors. Below, I have shared my tips that helped me overcome such issues:
Invalid ID Error
If you encounter an invalid ID error, consider the following points:
- Ensure the ID you entered is not expired.
- Verify that the ID is listed among the acceptable IDs.
- If the issue persists, try using another acceptable ID.
Timeout Error
To fix a registration timeout error, follow these steps:
- Ensure you have a stable internet connection or switch to a more reliable network.
- Try registering during off-peak hours when the server load is lighter.
- Clear your browser cache or the app’s data before attempting again.
Photo Uploading Failure
If you’re unable to upload a photo, address the issue with these steps:
- Ensure the photo is clear and visible.
- Make sure the ID file size does not exceed 5 MB.
- Avoid uploading blurred or low-quality images.
- Try using a different device or browser for uploading.
Verification Message Not Received
If you don’t receive the verification message (OTP), follow these steps:
- Wait for up to 3 minutes, especially during peak hours.
- Double-check the phone number you entered.
- Make sure you are in an area with good network coverage.
- If the issue still persists, visit our TM SIM No Signal Error article for further assistance.
SIM Already Registered Status
If you receive a message stating that you already registered SIM TM:
- Contact TM customer support to confirm your SIM’s registration status.
- For new SIMs, this could indicate that the previous owner did not deregister it properly.
App Crashes
If the TM app crashes or isn’t working during registration:
- Make sure the app is updated to the latest version.
- Restart your device and reopen the app.
- Go to your device settings and clear the app’s cache.
- If the issue persists, switch to the web-based registration method.
If your issue is not resolved or you are facing any other specific issue, contact the TM SIM helpline. The helpline will provide you with a detailed guide and help you to overcome the issue.
Promos and Freebies for New TM SIM Card Users
After successfully registering your TM SIM card online, new users are entitled to exclusive promos and freebies, including:
- 5 GB of EasySURF50 for Free
- 2 GB of internet
- 3 GB FunALIW Pack (usable on Facebook, YouTube, Mobile Legends, TikTok, WeSing)
- Unlimited text to all networks
- Valid for three days
- How to claim:
Text FREEEZ50 to 8080 and wait for confirmation.
SIM Registration Verification
Once you submited your registration form, you can check you registration stsus. Here is how to check it:
1. Through SIM registration TM link
- Visit the official TM SIM reg portal (new.globe.com.ph/simreg).
- Enter your mobile number and the OTP (One-Time Password) sent to your phone.
- It will show your SIM status — whether it’s registered or not registered.
2. Through the GlobeOne App
- Download and install the GlobeOne App from the Play Store or App Store.
- Sign in or create an account if you haven’t used it before.
- Your SIM status (registered or unregistered) will be visible on the dashboard.
3. By Visiting a TM Retailer
- Go to your nearest TM retailer or Globe store.
- Provide them with your SIM number, name, and a valid ID photo.
- They will check and inform you about your SIM registration TM Globe status.
If the registration status shows that sim registration has faild, show some patiance. The sim actvation can take few time. Therefore, a day or two before contacting the helpline.
Switch Your Number to TM
No need to change your number just to become a TM customer! You can now switch easily using Mobile Number Portability (MNP). Here’s how:
If your current SIM is from a different network (like Globe, Smart, TNT, or DITO), you can transfer your number to TM by following these steps:
Step 1: Go to the Port Number page (https://new.globe.com.ph/port-number) and click the “Switch to Globe Now” button.
Step 2: Enter your current non-Globe/non-TM mobile number.
Step 3: You will receive a one-time password (OTP) on your number. Enter that OTP to proceed.
Step 4: Fill out the customer information form carefully.
Step 5: Request a 9-digit Unique Subscriber Code (USC) from your current network provider (such as Smart, TNT, or DITO).
Step 6: Submit the form and confirm your free TM SIM order.
Step 7: Wait for confirmation. Within 48 hours, you will receive a message if your request is approved. Once approved, you’ll also receive the delivery details and your Porting Code.
Activate Your New TM MNP SIM
Once you receive your TM SIM:
Step 8: Insert the new TM MNP SIM into your phone. Remove your old SIM, as it will no longer be used.
Step 9: On your SIM menu, choose “Port In” and then “Online Request.” Type “0” and then send.
Step 10: Enter your current mobile number.
Step 11: Enter the 6-digit Porting Code you received earlier.
Step 12: Restart your phone. You will become a TM user within 4 hours, keeping the same number but using the TM network.
Why Is SIM Registration Necessary?
After the Philippine government passed the SIM Registration ACT, every user must register their SIM cards. The unregistered SIM will be automatically deactivated. Therefore, you must register the SIM to use it.
Additionally, the government imposes several penalties for violating the rule. The penalty details are as follows:
- You will face 2 years in prison and up to ₱300,000 in fines in case of providing false details and IDs during registration.
- Refusing to register the SIM card without any valid reason will lead to a ₱100,000 to ₱1 million fine.
- Violations of data confidentiality by telcos, agents, or employees may result in ₱500,000 to ₱4 million in fines.
It is good to register your SIM on time and avoid all the fines and penalties.
TM SIM Helpline Details
The TM SIM offers a 24/7 customer care service from professionals. You can reach out to customer care and seek any kind of help. The helpline details are as follows:
Helpline Number : (02) 7730-1500 and 808
Official Website: globe.com.ph/contact-us
Messenger Helpline: https://www.tmtambayan.ph/contact-facebook-messenger
Just reach out to the helpline and report your issue. The teams of professionals will help you to overcome the issue.
Frequently Asked Question
Conclusion
You must obey the SIM registration act and register your SIM card. The TM SIM Registration can be done via the portal, the TM SIM App, and in stores. You just need to upload the required documents and details to register a SIM card. If you are facing any issue, comment below or contact the TM SIM helpline.