TM SIM Registration Online 2025
The SIM Card Registration Act makes TM SIM registration compulsory in the Philippines. It helps prevent crime, enhances security, and protects users from unauthorized access. The process can be easily completed via the GlobeOne app or the website portal. Stay safe and secure your connection by registering your SIM today.
Note
The SIM registration process is the same for foreigners, companies, and minors as it is for Filipino citizens.
For minors, the names and government IDs of parents or guardians are required for SIM registration.
Corporate postpaid customers should register under the company name.
If you bought your SIM before December 27, 2022 (prior to the SIM Registration Act), you must purchase a new SIM and register it on the Globe portal.
Registering your TM SIM card is completely free.
How to register a TM SIM Card Online?
Register your TM SIM card online with these tow simple steps:
- Through TM SIM registration link online
- Through the GlobeOne app (for android or iPhone users)
Select the method that suits you best.
TM SIM Registration Through Online Link
Easily register your TM SIM by following the step-by-step guide provided below, which includes screenshots and a visual tutorial for a smooth process:
Step 1: Click the button below to begin your online registration.
Step 2: Choose your preferred language: English or Taglish.
Step 3: Enter your 10-digit TM SIM card number, then click “Register.”
Step 4: A one-time PIN will be received on the registered number. Input the OTP within 5 minutes and select “Next” to proceed.
Step 5: Complete the registration form with your correct legal details, including your full legal name.
- Your full (legal) name
- Date of Birth
- Gender/Sex
- Complete Address
- Nationality
- Upload a Current Selfie
- Government-Issued ID
Step 6: Upload a high-quality image of your valid ID to confirm your identity.
Step 7: Tick the box next to “I agree to all the information stated below.”
Step 8: Carefully review all the details before submitting the form, then click “Submit.”
Step 9: Save the reference number provided upon completion as proof of your TM SIM registration.
Great news! Your SIM is now registered.
If you need another source for registration, check out TM SIM registration for easy and simple instructions.
2: TM SIM Registration Through GlobeOne App
The GlobeOne app allows users to register their TM SIM online directly. This process is available for Android smartphones and iPhones. Here’s a simple step-by-step guide to help you register your SIM:
Step 1: Download the GlobeOne app by using buttons below.
Step 1: Open the GlobeOne App and create an account.
Step 3: click “Register your SIM.”
Step 4: Enter your cell phone number and verify it.
Step 5: An OTP will be sent to the provided number; enter it within 5 minutes to complete the verification.
The rest of the registration process follows the same simple steps:
- Fill out your personal details (name, address, etc.).
- Submit a valid ID and a selfie for verification.
- Submit the form, and you’re done!
Once the registration is completed, you’ll get the reference code, which will be proof of registering your TM SIM online.
Also visit: TM SIM replacement with same number
Pro Tips for Successful Registration
- Ensure your ID photo is clear and legible.
- Double-check all entered details before submission.
- The holder’s photo and signature should be visible in ID documents
- Ensure to use the valid ID documents not expired
- The maximum file size should not exceed 4 MB
- Avoid using public Wi-Fi for security purposes.
- If you encounter delays, contact TM’s support team for assistance.
Acceptable IDs for SIM Registration
Ensure you have the necessary documents to register TM SIM card. Requirements differ for Philippine citizens, foreign nationals and companies, as outlined below:
Requirements for SIM Registration TM
The SIM user must provide the following information:
- Full Name
- Birthday
- Gender
- Address
- Mobile Number
- Government ID with ID number
- Government ID with picture
- Proof that all information is correct
For corporations, the requirements are: SEC Certificate of Registration, Board Resolution appointing an authorized representative and, in the case of other juridical entities, a Special Power of Attorney.
Errors and Troubleshooting During Registration
When registering your SIM online, you may encounter some issues. Below are some troubleshooting steps to help resolve issues:
Invalid ID Error
If you encounter an invalid ID error, consider the following points:
- Ensure the ID you entered is not expired.
- Verify that the ID is listed among the acceptable IDs.
- If the issue persists, try using another acceptable ID.
Timeout Error
To fix a registration timeout error, follow these steps:
- Ensure you have a stable internet connection or switch to a more reliable network.
- Try registering during off-peak hours when the server load is lighter.
- Clear your browser cache or the app’s data before attempting again.
Photo Uploading Failure
If you’re unable to upload a photo, address the issue with these steps:
- Ensure the photo is clear and visible.
- Make sure the ID file size does not exceed 5 MB.
- Avoid uploading blurred or low-quality images.
- Try using a different device or browser for uploading.
Verification Message Not Received
If you don’t receive the verification message (OTP), follow these steps:
- Wait for up to 15 minutes, especially during peak hours.
- Double-check the phone number you entered.
- Make sure you are in an area with good network coverage.
- If the issue still persists, visit our TM SIM No Signal Error article for further assistance.
SIM Already Registered Status
If you receive a message stating that your SIM is already registered:
- Contact TM customer support to confirm your SIM’s registration status.
- For new SIMs, this could indicate that the previous owner did not deregister it properly.
App Crashes
If the TM app crashes or isn’t working during registration:
- Make sure the app is updated to the latest version.
- Restart your device and reopen the app.
- Go to your device settings and clear the app’s cache.
- If the issue persists, switch to the web-based registration method.
Still Having Trouble?
Contact TM SIM customer support through the official TM SIM registration number, (02) 7730-1500. They will assist you with your issue. Or, visit the nearest authorized retailer or ™ store with a valid ID, and the staff will help you complete the registration process in person.
Promos and Freebies for New TM SIM Card Users
After successfully registering your TM SIM card online, new users are entitled to exclusive promos and freebies, including:
- 5 GB of EasySURF50 for Free
- 2 GB of internet
- 3 GB FunALIW Pack (usable on Facebook, YouTube, Mobile Legends, TikTok, WeSing)
- Unlimited text to all networks
- Valid for three days
- How to claim:
Text FREEEZ50 to 8080 and wait for confirmation.
Frequently Asked Question
Conclusion
TM registration SIM in the Philippines helps protect you from scams, spam, and unauthorized access. To tackle scammers, the country has introduced the SIM Card Registration Act. Although the SIM card registration TM process can be a bit tricky for some, we’ve outlined an easy, step-by-step guide to help you complete it without any hassle.
If you have any queries or issues while registering your SIM card, feel free to contact us!
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