TM SIM Registration Online 2025

The SIM Card Registration Act makes TM SIM registration compulsory in the Philippines. It helps prevent crime, enhances security, and protects users from unauthorized access. The process can be easily completed via the GlobeOne app or the website portal. Stay safe and secure your connection by registering your SIM today.

TM SIM Registraion 1 removebg preview

Note

The SIM registration process is the same for foreigners, companies, and minors as it is for Filipino citizens.

For minors, the names and government IDs of parents or guardians are required for SIM registration.

Corporate postpaid customers should register under the company name.

If you bought your SIM before December 27, 2022 (prior to the SIM Registration Act), you must purchase a new SIM and register it on the Globe portal.

Registering your TM SIM card is completely free.

How to register a TM SIM Card Online?

Register your TM SIM card online with these tow simple steps:

  1. Through TM SIM registration link online
  2. Through the GlobeOne app (for android or iPhone users)

Select the method that suits you best.

TM SIM Registration Through Online Link

Easily register your TM SIM by following the step-by-step guide provided below, which includes screenshots and a visual tutorial for a smooth process:

Step 1: Click the button below to begin your online registration.

Step 2: Choose your preferred language: English or Taglish.

Step 3: Enter your 10-digit TM SIM card number, then click “Register.”

TM SIM Registration process via image

Step 4: A one-time PIN will be received on the registered number. Input the OTP within 5 minutes and select “Next” to proceed.

Step 5: Complete the registration form with your correct legal details, including your full legal name.

  • Your full (legal) name
  • Date of Birth
  • Gender/Sex
  • Complete Address
  • Nationality
  • Upload a Current Selfie
  • Government-Issued ID

Step 6: Upload a high-quality image of your valid ID to confirm your identity.

Step 7: Tick the box next to “I agree to all the information stated below.”

Step 8: Carefully review all the details before submitting the form, then click “Submit.”

Step 9: Save the reference number provided upon completion as proof of your TM SIM registration.

Great news! Your SIM is now registered.

If you need another source for registration, check out TM SIM registration for easy and simple instructions.

Screenshots of TM SIM Registration via Online Link

2: TM SIM Registration Through GlobeOne App

Step 1: Download the GlobeOne app by using buttons below.

Step 1: Open the GlobeOne App and create an account.

Step 3: click “Register your SIM.”

Screenshot of TM SIM Registration via GlobeOne App

Step 4: Enter your cell phone number and verify it.

Step 5: An OTP will be sent to the provided number; enter it within 5 minutes to complete the verification.

Screenshot of TM SIM Registration via GlobeOne App

The rest of the registration process follows the same simple steps:

  • Fill out your personal details (name, address, etc.).
  • Submit a valid ID and a selfie for verification.
  • Submit the form, and you’re done!

Also visit: TM SIM replacement with same number

Pro Tips for Successful Registration

  • Ensure your ID photo is clear and legible.
  • Double-check all entered details before submission.
  • The holder’s photo and signature should be visible in ID documents
  • Ensure to use the valid ID documents not expired
  • The maximum file size should not exceed 4 MB
  • Avoid using public Wi-Fi for security purposes.
  • If you encounter delays, contact TM’s support team for assistance.

Acceptable IDs for SIM Registration

Ensure you have the necessary documents to register TM SIM card. Requirements differ for Philippine citizens, foreign nationals and companies, as outlined below:

The following government-issued IDs are valid:

  • Philippine Identification Card (PhilID/National ID)
  • Passport
  • Driver’s License
  • SSS ID (Social Security System)
  • GSIS ID (Government Service Insurance System)
  • Voter’s ID
  • PRC ID (Professional Regulation Commission)
  • NBI Clearance
  • Police Clearance
  • IBP ID (Integrated Bar of the Philippines)
  • OWWA ID (Overseas Workers Welfare Administration)
  • BIR ID (Bureau of Internal Revenue)
  • PhilHealth ID
  • Senior Citizen ID
  • UMID Card (Unified Multi-Purpose ID)
  • PWD ID (Person with Disabilities Card)
  • Postal ID
  • Certificate of Barangay Clearance
  • School ID (for students)
  • Company ID (for employees)
  • Other valid government-issued IDs

Documents vary for tourists and residents:

1: Tourists

  • Passport bio page and visa page
  • Proof of address (e.g., hotel reservation or host affidavit)
  • Return ticket to home country or onward destination

Note: Foreign-registered SIMs will be automatically deactivated once the 30-day deadline has passed.

2: Residents

  • Passport bio page and visa page
  • Proof of address
  • Alien Certificate of Registration Identification Card (ACRI-Card)
  • Official ID from the visa-issuing authority
  • Work permit (Department of Labor and employement)
  • Student ID (for students)
  • Legal travel/admission document for People of Concern (POCs)

The following requirements are necessary if you’re registering a TM SIM under a company name or authorized representative:

  • Official name of the representative
  • List of mobile numbers
  • Registered company name
  • Full company address
  • Proof of business registration, such as
    • Partnership
    • Corporation
    • Cooperative
    • Foundation
    • Association
  • Bureau of Internal Revenue (BIR)
  • Government agencies
  • LGUs: Local Government Units
  • SUCs: State Universities and Colleges
  • Foreign missions
  • Foreign entities operating in the Philippines and embassies
  • Government-issued ID with photo and ID number
  • Valid government ID
  • Registration Certificate / DTI Registration
  • Resolution or proof of authority designating the authorized representative

Requirements for SIM Registration TM

The SIM user must provide the following information:

  1. Full Name
  2. Birthday
  3. Gender
  4. Address
  5. Mobile Number
  6. Government ID with ID number
  7. Government ID with picture
  8. Proof that all information is correct

For corporations, the requirements are: SEC Certificate of Registration, Board Resolution appointing an authorized representative and, in the case of other juridical entities, a Special Power of Attorney.

Information Required for Registration

Errors and Troubleshooting During Registration

When registering your SIM online, you may encounter some issues. Below are some troubleshooting steps to help resolve issues:

Invalid ID Error

If you encounter an invalid ID error, consider the following points:

  • Ensure the ID you entered is not expired.
  • Verify that the ID is listed among the acceptable IDs.
  • If the issue persists, try using another acceptable ID.

Timeout Error

To fix a registration timeout error, follow these steps:

  • Ensure you have a stable internet connection or switch to a more reliable network.
  • Try registering during off-peak hours when the server load is lighter.
  • Clear your browser cache or the app’s data before attempting again.

Photo Uploading Failure

If you’re unable to upload a photo, address the issue with these steps:

  • Ensure the photo is clear and visible.
  • Make sure the ID file size does not exceed 5 MB.
  • Avoid uploading blurred or low-quality images.
  • Try using a different device or browser for uploading.

Verification Message Not Received

If you don’t receive the verification message (OTP), follow these steps:

  • Wait for up to 15 minutes, especially during peak hours.
  • Double-check the phone number you entered.
  • Make sure you are in an area with good network coverage.
  • If the issue still persists, visit our TM SIM No Signal Error article for further assistance.

SIM Already Registered Status

If you receive a message stating that your SIM is already registered:

  • Contact TM customer support to confirm your SIM’s registration status.
  • For new SIMs, this could indicate that the previous owner did not deregister it properly.

App Crashes

If the TM app crashes or isn’t working during registration:

  • Make sure the app is updated to the latest version.
  • Restart your device and reopen the app.
  • Go to your device settings and clear the app’s cache.
  • If the issue persists, switch to the web-based registration method.

Still Having Trouble?
Contact TM SIM customer support through the official TM SIM registration number, (02) 7730-1500. They will assist you with your issue. Or, visit the nearest authorized retailer or ™ store with a valid ID, and the staff will help you complete the registration process in person.

Promos and Freebies for New TM SIM Card Users

After successfully registering your TM SIM card online, new users are entitled to exclusive promos and freebies, including:

  • 5 GB of EasySURF50 for Free
    • 2 GB of internet
    • 3 GB FunALIW Pack (usable on Facebook, YouTube, Mobile Legends, TikTok, WeSing)
    • Unlimited text to all networks
    • Valid for three days
  • How to claim:
    Text FREEEZ50 to 8080 and wait for confirmation.

Frequently Asked Question

Contact our customer service on TM Tambayan Facebook Messenger.

Subscribers with multiple SIMs may register but must register each one under their own name.

The registration process depends on whether you’re a long-time user, a recent buyer, or someone who just purchased a SIM.

New SIM purchasers: Simply follow the provided instructions to complete the registration.

Long-time users: If your SIM was bought before December 27, 2022, and you missed the deadline, registration is no longer possible.

Recent users: If you purchased your SIM after July 30, 2023, registration is available via the GlobeOne app or web portal.

Yes. You need to re-register your SIM through TM SIM card registration portal.

To check your SIM registration status, follow these steps:

  • Open the dialer screen and dial 8080.
  • Select the send message option.
  • Enter SIMREG and click the send button.
  • You will get a confirmation message shortly, indicating whether your SIM is registered.

Once you register and want to check the status, follow these steps:

  • Visit the TM sim registration portal.
  • Click the registration button.
  • Enter your registered TM phone number in the input field.
  • Verify it through a “one-time pin” code. 
  • Now, it’ll display the sim registration status.

Yes. For foreigners visiting as tourists, their registered SIMs can only be used for 30 days and will be automatically deactivated when the SIM expires.

According to TM Tambayan support, registering a TM SIM via text message is not possible. You can only register your TM SIM through their official website, the GlobeOne app, or by visiting the nearest retail shop.

Conclusion

TM registration SIM in the Philippines helps protect you from scams, spam, and unauthorized access. To tackle scammers, the country has introduced the SIM Card Registration Act. Although the SIM card registration TM process can be a bit tricky for some, we’ve outlined an easy, step-by-step guide to help you complete it without any hassle.

If you have any queries or issues while registering your SIM card, feel free to contact us!

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